At Wade Logan®, we respect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, share, and protect personal information. Please read this notice carefully to understand our practices regarding your data.
What Information We Collect
Wade Logan collects certain information to provide and improve our products, services, content, and advertising. We may collect:
- Contact details such as name, email address, mailing address, and phone number when you create an account, make purchases, or contact customer support.
- Payment information like payment card type, details, and billing address when you make purchases.
- Demographics including age, gender, lifestyle, and interests when you provide them in surveys, contests, or reviews.
- Usage data such as pages visited, products viewed, and search terms entered on our sites and apps.
- Location data if you permit our mobile apps to access your device’s location.
- Marketing preferences that indicate if you opt into or out of email subscriptions and push notifications.
- Communications like support tickets, live chat transcripts, and recorded calls for quality assurance.
We may also collect other information with your consent or as required by law.
How We Use Information
Wade Logan uses the information we collect for legitimate business purposes including:
- Fulfilling orders for products or services you request.
- Improving customer experience by personalizing content and recommendations.
- Marketing and advertising our products through email, social, online display, and other channels.
- Analysing and enhancing our offerings, sites, apps, and communications.
- Performing analytics to better understand our customers and markets.
- Preventing fraud, abuse, security issues and illegal activity on our properties.
- Complying with legal obligations like paying taxes and managing disputes.
- Developing new features and offerings based on usage patterns, feedback, and research.
We only process personal information for the purposes stated in this Policy or with your consent.
How We Share Information
Wade Logan does not sell personal information to third parties. We may share data with:
- Service providers and partners who assist us in operating our business, sites, and apps through tasks like payment processing, fulfillment, analytics, marketing, and customer support. These companies are only provided data required for their assigned tasks and bound by strict contracts to keep information safe and not use it for any other purpose.
- Subsidiaries and affiliates within the Wade Logan corporate family to streamline operations, analytics, and customer experience.
- Law enforcement agencies or officials, public health agencies and regulators, or other third parties when compelled by subpoena, court order, or other legal procedure. We may also share information when necessary to prevent harm to personal or public safety.
- Asset purchasers if Wade Logan undergoes reorganization, merger, acquisition, or bankruptcy. User information may be transferred as a business asset, but remains subject to this Privacy Policy.
We may also share aggregated information that cannot be linked to individual accounts or devices.
How We Protect Information
Wade Logan takes data security seriously, implementing physical, technical, and organizational safeguards like:
- Encryption of data in transit and at rest within our systems. No method of transmission or storage is 100% secure, but we take all reasonable precautions to protect data from compromise.
- Restricted staff access to user data based on job functions and need. Only authorized personnel with training in privacy practices may access personal information.
- Secure network configuration including firewalls and virus scanning to prevent unauthorized access to systems containing customer data.
- Continuous security monitoring to identify and address threats proactively based on evolving privacy best practices.
- Regular testing and auditing of technical controls by internal resources and third party security firms.
While we follow industry standards to safeguard data, no security program eliminates all risks. We will notify affected users in case of a confirmed data breach as required by applicable law.
Policy Towards Children
The Wade Logan sites and apps are not designed for or targeted to children under 16. We do not knowingly collect personal data from children without consent from a parent or guardian. If you believe we have inadvertently gathered such information, please contact us immediately so appropriate actions can be taken.
Changes To This Privacy Policy
Wade Logan may periodically update this Policy to comply with evolving data privacy practices, laws, and regulations. We will notify you of significant changes that impact your rights but may not provide notice for minor updates like clarifications or editorial fixes.
